Privacy Policy
Last updated: September 2026
1. Who We Are
Tutor.io (operating online at tutorioeducation.co.uk) provides private 1-on-1 and small-group online tuition for GCSE and A-Level students. For the purposes of the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the data controllers are Luke Gilmartin and Nicole Lomas.
2. Information We Collect
We only collect information strictly necessary to deliver academic tuition and arrange diagnostic consultations:
Parent / Guardian Details: Name, email address, contact telephone number.
Student Details: First name, academic year group, target subjects, exam boards (e.g., Edexcel, AQA, OCR), and recent mock exam grades.
Lesson Recordings: Recorded upon parental request strictly for student revision and safeguarding purposes.
3. How We Collect and Use Data
Data is gathered via our Calendly booking forms, website contact forms, or direct email communication. We process this data to:
Schedule diagnostic consultations and ongoing lessons.
Formulate tailored academic plans and deliver model solutions.
Maintain safeguarding compliance.
We will never sell, trade, or share your personal information with third-party marketers.
4. Third-Party Service Providers
We use secure, industry-standard third-party platforms to run operations:
Squarespace: Website hosting and form processing.
Calendly & Google Meet: Scheduling and conducting video consultations.
Google Drive / Google Workspace: Secure storage of lesson notes and resource materials.
5. Data Retention & Safeguarding Recordings
Lesson recordings and diagnostic notes are retained securely within access-restricted cloud storage and deleted upon request or within 12 months of tuition conclusion. Both lead tutors hold valid Enhanced DBS certificates registered on the UK Update Service.
6. Your Rights Under UK GDPR
You have the right to request access to your personal data, request corrections, or request deletion at any time. For questions or data requests, contact: